iqsoft

Migration support · four countries · 2022

Digitising migrant resource centres across four countries

A multi-country initiative needed accurate, consistent guidance for people exploring overseas migration. We built and deployed dedicated portals for centres in Pakistan, Bangladesh, Iraq and Afghanistan.Dedicated portals for migrant resource centres in four countries.

Client
A multi-country migration support initiative
Sector
Migration support · four countries
Year
2022
Built
A portal for each country
The problem

Reliable guidance needs reliable records

The centres had to give people consistent information, and theirs was fragmented.

What we did

A portal for each country, one way of working

We worked closely with local operational teams in each country to understand what they needed.

  1. Structured registration

  2. Individual profiles

  3. Eligibility information

  4. Counselling records

  5. Consistent reporting

The hard part

Four countries, one consistent approach

Each country had its own operational needs. The challenge was accommodating them while keeping data collection, reporting and information management consistent across centres in different places.

The outcome

From fragmented information to a structured process

  • Better records and continuity of service
  • Informed guidance for each person
  • Consistent data across centres
More case studies

Running services across several countries or sites?

Tell us how the work runs today. We reply within one working day with a clear next step.